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How to use your Aetna Insurance

Is this an emergency?

Is this an emergency PDF
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If you go to the ER when it's not truly an emergency case, the insurance company won't always pay your ER bill. (Typical cost of an ER visit: $600, often much more).
If you are not sure, call Olin 24-hr Nurseline: (517) 353-5557, a certified nurse will listen to you and tell you what to do.

Not every medical situation requires a visit to the local hospital emergency department. Waiting until the next day to see the doctor or going to an urgent care facility instead often will take care of a problem.

Examples of what to use Olin Student Health Center or Urgent Care for:

  • Minor cuts where bleeding is controlled
  • Colds, cough, sore throat or flu
  • Fever; however, if there is a convulsion or extreme fever in a child, do go to the emergency department
  • Sprains
  • Sunburns or minor burns from cooking
  • Skin rashes
  • Minor dog or animal bites where bleeding is controlled;
    (Do see your doctor immediately because a rabies shot may be required)
  • Insect stings or delayed swelling from a sting; however, if there is breathing difficulty, go to the emergency department.
  • Earaches
  • Sexually transmitted diseases

Examples of what you go to the Emergency Department for:

  • Loss of conciousness
  • Signs of a heart attack that last 2 minutes or longer, which include chest pain or chest pain radiating to the left arm
  • Signs of a stroke, which include sudden onset of numbness in any extremity and elevated blood pressure
  • A major injury, such as a head injury
  • Bleeding that does not stop after 10 minutes of direct pressure
  • Sudden severe pain
  • Severe shortness of breath
  • A severe or worsening reaction to an insect bite or sting, or to a medication, especially if breathing is affected
  • Unexplained stupor, drowsiness or disorientation
  • Poisoning
  • Coughing up or vomiting blood
  • Suicidal or homicidal feelings
  • Anything else you reasonably believe may be an emergency

Not sure what kind of problem you have?
Call Olin 24-hr Nurseline: (517) 353-5557

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